Department of Consumer Affairs

of the County of Los Angeles

What does the Department of Consumer Affairs do?

The goal of the Department of Consumer Affairs is to create a fair and vibrant marketplace for consumers and businesses.

If you are a consumer, a business, a senior, or a litigant, the Department of Consumer Affairs can help. the Department of Consumer Affairs also offer rewarding volunteer and internship opportunities.

The staff of the Department of Consumer Affairs goes out of their way to try and help all residents of Los Angeles County. The the Department of Consumer Affairs' motto sums it up, " ... because everyone's a consumer."

Brief summary of the services offered by the Department of Consumer Affairs

Consumer Protection (800) 593-8222

Consumer Protection investigators resolve disputes you have with purchases, credit, automobiles, landlord tenant, identity theft and other consumer problems. We will investigate your complaint or provide counseling and referrals.

Real Estate Fraud and Homeowner Assistance (800) 973-3370

The Real Estate Fraud and Homeowner Assistance program provides counseling, investigate complaints, and serve as the central reporting agency for real estate fraud. We can help you with problems concerning:

• A home purchase or sale
• Refinancing
• Contractors
• Real estate fraud
• Foreclosure
• Undeveloped land sales

Small Claims Advisors (213) 974-9759

Small Claims Advisors can help you use the Small Claims Court. Small Claims Advisors will give you the information you need to:

• Get your case started
• Serve court papers
• Prepare for court
• Collect or pay a judgment